Research and Development
"Innovation is a driving force for healthy growth"
Production of Rombest® masterbatches is supported by a continuous research and development effort, pursuing innovative projects and developing new products not only for today’s customers but also for the markets of tomorrow.
Scientists, operating up to date laboratory equipment thoroughly monitor the performance of the products -from conception through pilot-plant and standard production trials - prior to commercialization.
On-going communication with raw material and equipment suppliers, but above all with customers, ensures that the latest developments and technical requirements are closely followed and implemented.
Customer service is realised in ROMCOLOR 2000 SA through the following functions:
- precise and fast colour matching - reliable development of the shade-with the lowest cost formulation
- proposal of proper tailor-made additives package (UV, AT, slip etc)
- free of charge test samples
- technical visits to the customer
- fine tuning in customer production process
- analysis of competition samples
- accessibility of R&D and customer service engineers at any time
- technical literature
- joint product developments with customer
- needs evaluation
- offers according to customer’s needs
- contracts with the customers (delivery terms, payment conditions, guaranties etc)
- order and shipment tracking
- following the specific legislation with impact on each process of our customers.